FAQ's - Email Information
- How do I access my student email account?
The web site for accessing student email is https://webmail.kctcs.edu
- How do I create a complex password?
Here are the requirements for a complex password:
Cannot contain all or part of the user's account name
Be at least eight characters in length
Contain characters from three of the following four categories:
English uppercase characters (A through Z)
English lowercase characters (a through z)
Base 10 digits (0 through 9)
Symbolic characters (e.g., !, $, #, %)
Be significantly different from prior passwords.
Not contain your name or user name.
Not be a common word or name.
- What do I do if I forgot my password to my email account/student self service?
The steps are below are the same for resetting a password or activating a student email account. Internet Explorer must be used for this process.
1) Using Internet Explorer, access the site https://webmail.kctcs.edu If you are using AOL or CompuServe you must open a separate session of Internet Explorer. You cannot use Netscape.
2) If you do not remember your old password, click on the link labeled 'New Account Activation'
If you know your old password click on the link labeled “Password Reset”
3) Enter your last name and student ID number into the appropriate field.
4) You will be prompted to confirm your name and then you will be given your login information. You will need to set a password in order to complete the process. The password must be complex which means you must use a mix of upper and lower case letters, numbers or symbols.
5) Once the password is set you can return to the https://webmail.kctcs.edu site to check your email.
If you know your password and just need to change it just follow the link below
https://webmail.kctcs.edu/iisadmpwd/aexp2b.htr?https://webmail.kctcs.edu
- What are the benefits to using my KCTCS student email account?
To facilitate communication among the Kentucky Community and Technical College System, its colleges and students, each student will receive a KCTCS email address beginning in the spring 2003 semester.
Here is how the new email addresses, which were developed in response to requests from many students, will benefit KCTCS students and will provide them with the best academic and communication resources available.
It's universal …
A recent study found that less than 25 percent of KCTCS students have private email accounts. Also, many providers of free-email service are cutting back on storage and services. Through universal student email, all students will be provided with access to a stable email account administered by KCTCS.
The primary purpose behind the new email accounts will be to facilitate students' communications with the System, college, faculty, counselors and other students. KCTCS students across the Commonwealth will have quick and easy access to grade reports, schedules, schedule changes, bills and billing changes via email.
The universal email addresses will provide a consistent, reliable means of communication from the System and colleges. In time, students will receive most official communication from KCTCS via the email addresses.
It's useful…
The Microsoft Exchange email system, administered by the Governor's Office of Technology, is the same system used by KCTCS faculty and staff. It is fully functional, has large storage capacity, and includes access to a system-wide directory of KCTCS faculty, staff and students.
The calendar function will allow coordination between faculty and students regarding office hours, advising sessions and consultations. Students will be able to communicate with peers grouped by program, class, activities, clubs and other categories. The universal email addresses will allow KCTCS and the colleges to expand and enhance the practice of sharing grades and other information with students.
Universal email is part of a package of Web-based services that will benefit KCTCS students in years to come. Other services featured in the Web-based student information system will include online registration and access to academic information.
The KCTCS email account is available to students any time, anywhere via any computer equipped with a Web browser.
We know that some students already have personal email accounts, and they wonder why they need another. Personal email accounts come and go, and many students don't have one at all. The KCTCS accounts will provide a consistent, reliable way to communicate across the System
- How do I activate my student email account?
The steps are below are the same for resetting a password or activating a student email account. Internet Explorer must be used for this process.
1) Using Internet Explorer, access the site https://webmail.kctcs.edu
2) Click on the link labeled 'New Account Activation'
3) Enter your last name and student ID number into the appropriate fields
4) You will be prompted to confirm your name and then you will be given your login information. You will need to set a password in order to complete the process. The password must be complex which means you must use a mix of upper and lower case letters, numbers or symbols.
5) Once the password is set you can return to the https://webmail.kctcs.edu site to check your email.
Site to change password …can be used by anyone. Must be used by Employees (anyone who gets paid by KCTCS) who do not have a computer on campus.
** Students must access their college email account at least once every two weeks or the email will have to be reset. |
Chief Student Affairs Officer
Robert Bohman
270-901-1114
robert.bohman@kctcs.edu
Registrar
Mary Jane Farley
270-901-1001
maryjane.farley@kctcs.edu
Director of Financial Aid
Rick Wilson
270-901-1004
rickw.wilson@kctcs.edu
Manager of Adult Education
Omar Rogers
270-901-1019
omar.rogers@kctcs.edu
Coordinator Continuing Education Community Services
Tonissa Sweat
270-901-1036
tonissa.sweat@kctcs.edu
Recruiter
Denna White
270-901-1094
denna.white@kctcs.edu
Admissions Advisor
Jamie Parke
270-901-1007
jamie.parke@kctcs.edu
Financial Aid and VA
Mike Hills
270-901-1003
mike.hills@kctcs.edu
Ready to Work
Elizabeth Lyons
270-901-1086
elizabeth.lyons@kctcs.edu
Career Pathways
Silas Matchem
270-901-1091
silas.matchem@kctcs.edu
Campus Communications Operator
Tammy Mandeville
270-901-1101
tammy.mandeville@kctcs.edu
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